Room cleanliness left much to be desired, with reports of stained carpets and poorly maintained bathrooms being a frequent nuisance for guests. The dining options felt limited and lacked quality, so opting to eat out was a common decision. Additionally, navigating the chaotic parking situation can be frustrating, especially when returning late to find that spaces are scarce due to guests using the hotel as a park-and-fly spot.

100% recommend for a mini-vacation.

Comfortable bed, clean shower, and the location is very convenient for exploring the city with easy access to transportation options.

Don’t have any issues at all.

This place suits me perfectly. The friendly staff even helped me find my lost bracelet on my first stay. With great amenities like the indoor swimming pool, fitness center, and 24-hour reception, I always feel comfortable. Highly recommend for a relaxing holiday.

indoor heated swimming pool, 24-hour reception, decent parking

Room cleanliness leaves much to be desired!!! Poor soundproofing makes for a noisy stay, unpleasant odors linger in the hallways, and the outdated decor is simply sad!!!

A Welcoming Stay with Potential!

Our family enjoyed a one-night stay here. The staff were friendly and helpful, providing tips for nearby attractions. The pool was a hit with the kids, and we appreciated having a spacious family room. I recommend trying the onsite restaurant for a delightful dinner!

Great location close to the airport with easy access to parking. The carvery wasn't five-star but totally edible for a quick bite. I especially appreciated the clean room and the taxi service to the airport, which made traveling a breeze.

Felt truly looked after, nothing too much trouble.

Hit up The Cafe In The Park, and it's a real treat. The curry I tried was bangin' and packed with flavor. Plus, the indoor heated swimming pool was a sweet escape from it all. Can't forget the fitness center too, just what you need to work off those curry calories!

Not as close to Gatwick as I hoped. The check-in was a drag, staff were rushing and a bit rude. Plus, we kept asking for a cot that they never provided for our baby. Fire alarm at 5 am didn’t help either!

The staff at check-in were a bit off-putting, but the room was spacious and suited our needs for a one-night stay. The food was nice, and having a phone in reception to call local taxis was a great convenience. it was a solid base for attending a nearby event.

would definitely come back

Room had a comfy sofa bed, a private bathroom with a shower, and essentials like a hairdryer and tea/coffee maker. The indoor swimming pool was nice for relaxing. Staff were helpful, and the location was just a short drive from the airport. Good breakfast options available, and free parking made everything easier.

i had a one-night stay at europa gatwick hotel & spa. the location was decent, just a 12-minute drive from the airport, which worked for us. the indoor heated swimming pool was a highlight, and we appreciated the free parking too. the gym facilities are a nice bonus, even though we didn’t get to use them.

strongly recommend

The pool was refreshing, the room was cozy, and I loved the spacious dining areas. The highlight was definitely the warm service from the bar, especially Ramesh, who made our time enjoyable.

Felt like being home, no complaints whatsoever.

i stay there at least once a week and the staff is always nice to me. the room is clean and comfy enough for what i need. location is great for the airport, so its perfect for my work.

the check-in can be slow and the rooms need a bit of updating.

Good swim in the morning, but room smelled musty and had squeaky beds.

During my stay at Europa Gatwick Hotel & Spa, I found the lobby area beautifully decorated, with spacious seating arrangements that were very accommodating for seniors. The warm lighting made the place inviting and comfortable for relaxation.

Improvements in cleanliness are necessary throughout the hotel.

I had a pleasant stay. The bar area had great food options. The reception was welcoming and helpful. The swimming pool was a nice feature to relax in after a long trip. Parking was convenient and easy to access. 😊